Privacy Policy

The company OLZA BUSINESS GROUP, a.s., as registered in the Commercial Register maintained by the Regional Court in Ostrava, Section B, Insert No. 11425, ID No. 17374821, with its registered office at Nádražní 41/5, 737 01 Český Těšín, as the administratorof personal data, hereby informs its customers, contractual partners and other affected persons about the processing of personal data that occurs within the scope of the activities of OLZA BUSINESS GROUP, a.s., where these activities consist mainly in the provision of storage and logistics services.

OLZA BUSINESS GROUP, a.s. processes personal data for the following legal reasons and purposes:

Entering into a contract or negotiating a contract, exercising rights and obligations under a contract.

OLZA BUSINESS GROUP, a.s. provides storage and logistics services. For this purpose, the company processes personal data necessary for the conclusion of the contract and for the provision of these services, which includes data provided by the customer to OLZA BUSINESS GROUP, a.s. in connection with the conclusion of the contract or personal data resulting from this contractual relationship (order history, invoicing, etc.).

The legal basis for this processing is primarily for the performance of the contract and the rights and obligations arising from it, including the provision of services and customer service in connection to the contract. Furthermore, this personal data is processed for the purpose of fulfilling the rights and obligations of OLZA BUSINESS GROUP, a.s. arising from legal regulations (e.g. accounting and tax obligations) or for the purpose of fulfilling the legitimate interests of the company (e.g. protection of legal claims and interests of the company).

Similar processing of personal data also occurs in other cases of concluding contracts with business partners of OLZA BUSINESS GROUP, a.s., where the processing of personal data takes place to a similar extent, for similar purposes and for identical reasons.

Products and services offered by OLZA BUSINESS GROUP, a.s.

OLZA BUSINESS GROUP, a.s. may also process personal data for the purpose of contacting customers for direct marketing with offers of its own products and services. Contact data is processed for this purpose. The legal basis for processing this is either for when consent has been given, with further information of this processing to be provided within consent, or in the legitimate interests of the company. This applies only if services have been previously provided between the customer and OLZA BUSINESS GROUP, a.s. You have the right to object to this processing, after which the processing of your personal data for this purpose will be terminated.

Use of the company's website

If you use the website of OLZA BUSINESS GROUP, a.s., cookies are also processed in this context.

Personal data is processed by OLZA BUSINESS GROUP, a.s. primarily for the duration of the contractual relationship with the company, i.e. for the period of the possibility of exercising rights and obligations arising from this contractual relationship, in particular for the duration of the limitation period and a reasonable period of time after its expiry for the purpose of exercising any claims after the expiry of the limitation period. Furthermore, OLZA BUSINESS GROUP, a.s. would like to point out that personal data which is necessary for the proper provision of services or for the fulfilment of all the obligations of OLZA BUSINESS GROUP, a.s. , whether these obligations arise from the contract between us or from relevant applicable laws, these are processed by the company, regardless of your consent, for the period of time provided for, or in accordance, with the relevant legislation (this processing period may be up to 10 years). If personal data is processed as the basis of consent, this applies to the period specified in that consent or until its withdrawal, if this occurs before the expiry of that period for which the consent was given. If this period is not specified in the consent, the company will continue to process the personal data for a reasonable period deemed necessary to fulfil the purpose for which the consent was given.

Personal data is provided to third parties as processors. These are mainly contractual partners of OLZA BUSINESS GROUP, a.s., whose services are used by the company within its activities. These include, for example, providers of IT and software solutions, providers of legal, tax or accounting services, transport companies, etc.

In some cases, OLZA BUSINESS GROUP, a.s. may also transfer personal data to countries outside of the European Economic Area in connection to the services of certain foreign companies (Microsoft, Google, Facebook). OLZA BUSINESS GROUP, a.s. only transfers personal data to companies that are obliged to strictly protect your personal data, and only from the United States of America. Nevertheless, we must warn you that the USA is a country that does not provide an adequate level of protection for personal data; this means, among other things, that government authorities in the USA may have the right to access your personal data without effective remedies.

In connection with the processing of personal data, individuals have certain rights vis-à-vis OLZA BUSINESS GROUP, a.s.. These rights include:

• Right of access - based on this right, the customer or other persons have the right to know what data is processed about him/her, for what purpose, for how long, where his/her personal data originates from, to whom it is transferred, who processes personal data besides OLZA BUSINESS GROUP, a.s. and what other rights the customer or other person has in connection with the processing of his/her personal data. Although all the information should be contained within this document, if the customer or any other person is unclear, they can contact OLZA BUSINESS GROUP, a.s. for further information.
• Right to rectification - if a customer or other person discovers that personal data processed by OLZA BUSINESS GROUP, a.s. is inaccurate or incomplete, he/she has the right to correct or complete this without undue delay.
• Right to erasure - in certain cases, the customer or other persons have the right to have his/her personal data erased. The personal data of the customer or other person will be deleted without undue delay if any of the following reasons occur:
• The personal data of the customer or other person is no longer necessary for the purposes for which it was processed,
• The customer or other person withdraws consent to the processing of the personal data where consent is necessary for the processing and there is no other reason why the data can continue to be processed,
• The customer or other person exercises his or her right to object to the processing (see below Right to object to processing) of personal data which is processed on the basis of the legitimate interests of OLZA BUSINESS GROUP, a.s. and it is clear that these legitimate interests justifying such processing no longer exist,

or

• The customer or another person believes that the processing of personal data carried out by OLZA BUSINESS GROUP, a.s. no longer complies with generally applicable law.

This right does not apply if the processing of personal data is still necessary for the fulfilment of a legal obligation of OLZA BUSINESS GROUP, a.s. or for the establishment, exercise or defence of legal claims.

Right to restriction of processing - in certain cases, the customer or another person may exercise the right to the restriction of processing in addition to the right to erasure. This right allows the customer or other person in certain cases to request that the personal data of the customer or other person to be marked and not subject to further processing operations - in this case, however, not permanently (as in the case of the right of erasure), but for a limited period of time. OLZA BUSINESS GROUP, a.s. must restrict the processing of personal data if:

• The customer or another person denies the truthfulness of the personal data; in this case, the processing of the data is limited to the time necessary to determine which data is true,
• The personal data of the customer or other person is processed without sufficient legal basis (e.g. beyond what can be processed), but the customer or other person would like to restrict the data before it is deleted (e.g. if he/she expects to provide the data to OLZA BUSINESS GROUP, a.s. in the future),
• The customer's or other person's personal data is no longer needed for the above processing purposes, but the customer needs it to establish, exercise or defend legal claims,

or

• The customer or other person objects to this processing. The right to object is described in more detail below under the section Right to object to processing. OLZA BUSINESS GROUP, a.s. is obliged to restrict the processing of the customer's personal data during the examination of whether the customer's or other person's objection is justified.

Right to data portability - the customer or another person has the right to obtain from OLZA BUSINESS GROUP, a.s. all of his/her personal data that the customer or another person has provided to OLZA BUSINESS GROUP, a.s. and that are processed on the basis of his/her consent. The personal data of the customer or other person will be provided in a structured, commonly used and machine-readable format. In order to allow for easy transmission of data at the request of the customer or any other person, this may only be data processed automatically in electronic databases.

Right to object to processing - the customer or another person has the right to object to the processing of personal data on the basis of the legitimate interests of OLZA BUSINESS GROUP, a.s. In this case, OLZA BUSINESS GROUP, a.s. will stop processing the personal data unless there are compelling legitimate grounds for further processing. OLZA BUSINESS GROUP, a.s. will always stop processing the personal data of the customer or other person for direct marketing purposes after the objection has been raised.

The right to withdraw consent to the processing of personal data - the customer or other person has the right to withdraw consent to the processing of personal data at any time, in the same manner in which consent was given or by email sent to the contact address below.

Right to lodge a complaint - the customer or any other person may lodge a complaint at any time in connection with the processing of their personal data with the supervisory authority, which is the Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7.

All of the above rights can be exercised against OLZA BUSINESS GROUP, a.s. by sending an e-mail to the following e-mail address: contact@olzafulfillment.com. You can also obtain further information on data protection at this address.

The request of the customer or any other person will be considered without undue delay, but within one month at the latest. In exceptional cases, in particular due to the complexity of the customer's or other person's request, OLZA BUSINESS GROUP, a.s. is entitled to extend this period by a further two months. The customer or other person will, of course, be informed of this possible extension and the reasons for it.